About Franks Stationery
Offering office supplies direct to the public and wholesale, Franks Stationery has been in business for 54 years and has been owned by the present family for the past 30 years. As such, Franks Stationery has maintained the core values of a family business, while transforming into an organisation that has a national customer base and has now become a prominent supplier in the industry.
Franks Stationery is proud of their operating history of more than 50 years and the company’s experience in supplying the Petroleum industry with all of their stationery requirements. Franks Stationery have a reputation in the industry for honesty, integrity and excellence in personalised service.
Due to the extensive range of products Franks Stationery carries, we endeavour to combine products to offer our customers a “One Stop Shop” to enable them to reduce the number of vendors they need to contact. This results in minimising the amount of different invoices the customer’s staff need to process and reduces accounting procedures and time.
Owing to the personalised nature of Franks Stationery’s business, we happily source products which are not part of the standard lines carried by most major corporate suppliers. This allows our customers the peace of mind to know that if they are having difficulty sourcing an unusual item, we will pursue all avenues for them, to ensure that their needs are met. This level of personalised service is unparalleled by our rivals.
This focus on excellent customer service forms an integral part of Franks Stationery’s commitment to a management system of Total Quality Management, as outlined in the company’s quality policy. Franks Stationery aims to be innovative, customer driven and above all else, provide exceptional service.
Our customers are valued and will always be treated as such, not just as a generic customer number as in some organisations.